Privacy Policy

This Privacy Policy describes how tuulekaste collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you interact with our website and services related to smart home solutions for Estonian homes, we gather certain information to enhance your experience and provide better support.

Information We Collect

We collect information in various ways to provide and improve our services. This includes:

• Personal details you provide when creating an account, such as your name, email address, and phone number
• Information about your smart home setup, preferences, and device configurations
• Usage data and browsing patterns on our website, including pages visited and time spent
• Technical information such as IP address, device type, operating system, and browser type
• Cookies and similar tracking technologies to improve your experience and analyze site performance
• Communication records if you contact us with questions about smart home products or services

How We Use Your Information

We use the information we collect to provide, maintain, and improve our smart home solutions and services. Your data helps us personalize your experience, recommend suitable products like smart thermostats and LED automation systems for Estonian winters, and offer better customer support. We may use your information to send you updates about new features, products, or changes to our services. We also analyze usage data to understand how visitors interact with our website and to optimize its performance and usability.

Your Rights and Choices

You have the right to access, correct, update, or delete your personal information at any time. You can also request a copy of the data we hold about you. If you wish to opt out of marketing communications, you can do so through the unsubscribe link in any email we send. You have the right to withdraw consent for data processing, though this may affect your ability to use certain features of our website. If you believe we have mishandled your data, you have the right to lodge a complaint with the relevant data protection authority in Estonia.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site performance. Cookies are small files stored on your device that help us understand how you use our website. Essential cookies are necessary for basic site functionality, while analytics cookies help us improve our services. You can control cookie settings through your browser preferences, though disabling certain cookies may affect site functionality. We also use similar technologies like web beacons to track website performance and user behavior patterns related to smart home product interest.

Data Security and Protection

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, and alteration. Our security practices include encryption for sensitive data, secure server infrastructure, and regular security audits. However, no method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. We recommend using strong passwords and keeping your account credentials confidential to further protect your privacy.

Third-Party Services and Data Sharing

We do not sell your personal information to third parties. However, we may share your information with trusted service providers who help us operate our website and provide services, such as hosting providers and customer support platforms. These partners are obligated to maintain the confidentiality and security of your data. We may also share information if required by law or to protect our rights and safety. Any data sharing is done in compliance with applicable data protection regulations and our commitment to your privacy.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our website after changes become effective constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.